NORMAN H. REISS, MBA, PMP
646-827-0635 | Email | LinkedIn Profile | Nonprofit Bridge Blog
ePhilanthropy for Nonprofit Organizations
Bridging Technology, Communications and Development
Enabling nonprofits to raise funds online, and
attract / engage constituents through
Internet / Web Strategies, Online Communications / Marketing and Project
Management
■
MBA, Finance ■
PMP
(Project Management Professional) ■
ePhilanthropy Trainer
■ CIW (Certified Internet
Webmaster) ■ Blend of Nonprofit / For Profit
Management Experience
Professional
Experience - NONPROFIT
COMMON
KNOWLEDGE, New York, NY (2010)
Senior Consultant
- Advises
mid to large nonprofit organizations on Internet strategies for
fundraising, marketing, communications, social networking and
advocacy
- Prepared Nonprofit Social
Network Benchmark Report for presentation at 2010 Nonprofit Technology
Conference
CROHN’S &
COLITIS FOUNDATION, New York, NY (2005 –
2009)
Manager, Online
Services
- Online Fundraising: Managed
web-based events and online forms generating over $15 million
- Online Communications / Marketing: Drove 55%
increase in site traffic by leading multiple web site redesigns; implemented multiple content management systems / trained
staff in 40+ nationwide chapters
- Project Management: Architected
ePhilanthropy campaign, managing migration of web sites / online
initiatives to new platform; rescued failing project to implement online
research grant applications
- Reporting : Created management dashboard allowing trend analysis
of revenue and web statistics
NETWORK FOR
TEACHING ENTREPRENEURSHIP, New York, NY (2004)
Project Manager (Consulting Assignment)
- Spearheaded Microsoft sponsored distance learning project targeting MS
through HS students and teachers
- Directed marketing, technical and operational staff, consultants and
developers
- Introduced product and program capabilities to regional and international
staff
- Restructured user interface with improved usability, intuitiveness and
functionality
CROSS-CULTURAL
SOLUTIONS, New Rochelle, NY (2000 – 2003)
Director of IT and Internet
Strategy
- Directed
Internet strategies and established Information Technology
department
- Stimulated revenue growth through project management of multiple web
sites redesign
- Conceptualized and introduced new section of web site
highlighting organization role in September 11th
- Doubled
web driven information requests by implementing search engine optimization
strategies
Education
- MBA: Finance –Baruch College, New York, N.Y
- BS:
Accounting / Computer Science - Brooklyn College, Brooklyn, N.Y
PROFICIENCIES
■ Blogging: Blogger, TypePad, WordPress ■ CRM /
Database: Blackbaud, Convio, Raiser’s Edge, Salesforce
■ Content Management Systems ■ Customer
Service ■ Email Marketing ■
GoogleAnalytics
■ Quality Assurance, User Testing,
Usability ■ Social Media: LinkedIn, Twitter, Facebook< o:p>
o:p>
Professional
Experience - FOR PROFIT
- Simultaneously managed technology solutions for Independence Community
Foundation and Brooklyn Arts Council
- Provided third level technical user support for 350 user, multi-site
network with 50+ servers.
- Revamped policies and procedures for back up and anti virus programs to
protect network data
- Rolled out conversion to Windows NT platform with expanded network
capabilities at 50+ locations
- Accelerated response to help desk calls and eliminated redundancies with
database tracking
Previous Positions:
SYSTRON, New York, N.Y.
Internet Manager / Network
Engineer
FIND/SVP(GUIDELINE), New York, N.Y.
Internet
Specialist / Network Administrator
NATIONAL
WESTMINSTER BANK USA / PLC, New York, N.Y.
Assistant Vice President
Presentations
- Online Fundraising Strategies for Tough
Times, Foundation Center – Apr. 23, 2010; moderated panel discussion, Jan. 8, 2009
- Career Management for Project
Managers, Project Management Institute NYC - Oct. 5, 2009,
Westchester - Jan. 29, 2010
- Succeeding with ePhilanthropy, Panelist, Center for
Nonprofit Success – Jun. 4, 2009
- Selecting and Implementing Convio
TeamRaiser, Panelist, 2008 Convio Summit
- Evaluating Content Management Systems, Session Designer,
2008 NTEN Annual Conference
- Teamwork for Online Campaigns, Panelist, 2008 NTEN Annual
Conference
- Project Management for Nonprofits, Session Designer/Presenter,
NTEN Webinar - Feb. 12, 2008
- Collaboration in Cross-Dept Web Projects, Facilitator, Managing
Nonprofit Projects - Jan. 10, 2008
PROFESSIONAL AFFILIATIONS