Professional Experience - NONPROFIT

COMMON KNOWLEDGE, New York, NY (2010)
Senior Consultant 

• Advises mid to large nonprofit organizations on Internet strategies for fundraising, marketing, communications, social networking and advocacy
• Prepared Nonprofit Social Network Benchmark Report for presentation at 2010 Nonprofit Technology Conference
  

CROHN’S & COLITIS FOUNDATION, New York, NY (2005 – 2009)
Manager, Online Services

• Online Fundraising: Managed web-based events and online forms generating over $15 million 
• Online Communications / Marketing: Drove 55% increase in site traffic by leading multiple web site redesigns;  implemented multiple content management systems / trained staff in 40+ nationwide chapters
• Project Management: Architected ePhilanthropy campaign, managing migration of web sites / online initiatives to new platform; rescued failing project to implement online research grant applications
• Reporting : Created management dashboard allowing trend analysis of revenue and web statistics

NETWORK FOR TEACHING ENTREPRENEURSHIP, New York, NY (2004)
Project Manager (Consulting Assignment)

• Spearheaded Microsoft sponsored distance learning project targeting MS through HS students and teachers
• Directed marketing, technical and operational staff, consultants and developers
• Introduced product and program capabilities to regional and international staff
• Restructured user interface with improved usability, intuitiveness and functionality

CROSS-CULTURAL SOLUTIONS, New Rochelle, NY (2000 – 2003)
Director of IT and Internet Strategy 

• Directed Internet strategies and established Information Technology department 
• Stimulated revenue growth through project management of multiple web sites redesign
• Conceptualized and introduced new section of web site highlighting organization role in September 11th
•  Doubled web driven information requests by implementing search engine optimization strategies

Education

• MBA: Finance –Baruch College, New York, N.Y
• BS: Accounting / Computer Science - Brooklyn College, Brooklyn, N.Y

PROFICIENCIES

■ Blogging: Blogger, TypePad, WordPress  ■ CRM / Database: Blackbaud, Convio, Raiser’s Edge, Salesforce
■ Content Management Systems  ■ Customer Service  ■ Email Marketing  ■ GoogleAnalytics
■ Quality Assurance, User Testing, Usability  ■ Social Media: LinkedIn, Twitter, Facebook< o:p>

INDEPENDENCE COMMUNITY BANK, Brooklyn, NY (1998 – 2000)
Network Manager

• Simultaneously managed technology solutions for Independence Community Foundation and Brooklyn Arts Council
• Provided third level technical user support for 350 user, multi-site network with 50+ servers.
• Revamped policies and procedures for back up and anti virus programs to protect network data
• Rolled out conversion to Windows NT platform with expanded network capabilities at 50+ locations
• Accelerated response to help desk calls and eliminated redundancies with database tracking

Previous Positions:

SYSTRON, New York, N.Y. 
Internet Manager / Network Engineer

FIND/SVP(GUIDELINE), New York, N.Y.
Internet Specialist / Network Administrator 

NATIONAL WESTMINSTER BANK USA / PLC, New York, N.Y. 
Assistant Vice President

Presentations

• Online Fundraising Strategies for Tough Times, Foundation Center – Apr. 23, 2010; moderated panel discussion, Jan. 8, 2009
• Career Management for Project Managers, Project Management Institute NYC - Oct. 5, 2009, Westchester - Jan. 29, 2010
• Succeeding with ePhilanthropy, Panelist, Center for Nonprofit Success – Jun. 4, 2009
• Selecting and Implementing Convio TeamRaiser, Panelist, 2008 Convio Summit
• Evaluating Content Management Systems, Session Designer, 2008 NTEN Annual Conference
• Teamwork for Online Campaigns, Panelist, 2008 NTEN Annual Conference
• Project Management for Nonprofits, Session Designer/Presenter, NTEN Webinar - Feb. 12, 2008
• Collaboration in Cross-Dept Web Projects, Facilitator, Managing Nonprofit Projects - Jan. 10, 2008

PROFESSIONAL AFFILIATIONS

• Internet Strategy Forum
• Nonprofit Technology Network (NTEN)
• Not for Profit Webmaster Roundtable,
• Project Management Institute.