NORMAN
H. REISS, MBA, PMP
58 Lincoln Avenue, Tuckahoe,
NY 10707
646-827-0635 | normanreiss@gmail.com |
Nonprofit Bridge
ePhilanthropy
for Nonprofit Organizations
Bridging
Technology, Communications and Development
■ Internet /
Web Site Strategies
■ Online Communications / Fundraising / Marketing
Project Management ■ Content Management
Systems ■ eMail Marketing
MBA:
Finance, Project Management Professional (PMP), ePhilanthropy Master Trainer
(prov.)
Blend of Nonprofit / For Profit Management Background
Professional
Experience - NONPROFIT
CROHN’S &
COLITIS FOUNDATION, New York, NY
(2005 – present)
Manager, Online Services
- Online Fundraising:
Managed web based events and online forms generating over $12 million to date
- Online Communications / Marketing: Drove 55% increase
in site traffic by leading multiple web site redesigns; Implemented
multiple content management systems /trained staff in 40+ nationwide
chapters
- Project Management: Architected ePhilanthropy
campaign, managing migration of web sites / online initiatives to new
platform; Rescued failing project to implement online research grant
applications.
- Reporting :
Created management dashboard allowing trend analysis of revenue and web statistics
NATIONAL
FOUNDATION FOR TEACHING ENTREPRENEURSHIP, New York, NY (2004)
Project Manager (Consulting Assignment)
- Spearheaded Microsoft sponsored distance learning project
targeting MS through HS students and teachers
- Directed marketing,
technical and operational staff, consultants and developers
- Introduced product and program capabilities to regional
and international staff
- Responded to challenge of managing a global team with
weekly teleconferences and status reports
- Restructured user interface with improved usability,
intuitiveness and functionality
CROSS-CULTURAL
SOLUTIONS,
New
Rochelle, NY (2000 – 2003)
Director of IT and Internet Strategy
-
Directed Internet strategies and established internal systems credited
with advancing organizational growth
- Stimulated revenue growth through project management of
multiple web sites redesign
- Conceptualized and introduced new
section of web site highlighting organization role in September 11th
- Delivered 100% increases in web driven information
requests with search engine optimization strategies
Professional Affiliations
Association of Fundraising Professionals, Internet Strategy Forum, Network for Good, Nonprofit Technology Network (NTEN), Not for Profit Webmaster Roundtable, Project Management Institute.
Public Speaking / Presentations
- ePhilanthropy for Nonprofit Organizations, Session Designer/Moderator, Jan. 2009, Foundation Center
- Selecting and Implementing Convio TeamRaiser, Panelist, 2008 Convio Summit
- Evaluating Content Management Systems , Session Designer, 2008 NTEN Annual Conference
- Teamwork for Online Campaigns , Panelist, 2008 NTEN Annual Conference
- Project Management for Nonprofits , Session Designer/Presenter, NTEN Webinar - Feb. 12, 2008
- Collaboration in Cross-Dept Web Projects , Facilitator, Managing Nonprofit Projects - Jan. 10, 2008
- Online Event Registration Tips / Tricks , Session Designer/Moderator, 2007 Annual NTEN Conference
- Selecting a CRM and CMS Tool , Panelist, 2007 Boston Nonprofit Technology Conference
Professional Experience - FOR PROFIT
- Simultaneously managed technology solutions for
Independence Community Foundation and Brooklyn Arts Council and
provided third level technical user support for 350 user, multi-site
network with 50+ servers.
- Revamped policies and procedures for back up and anti
virus programs to protect network data
- Rolled out conversion to Windows NT platform with expanded
network capabilities at 50+ locations
- Accelerated response to help desk calls and eliminated
redundancies with database tracking
SYSTRON, New York, N.Y.
(1996 – 1997)
Internet Manager / Network Engineer
- Provided
second tier external and internal services for privately owned
consulting firm
- Led planning, scheduling, installation and support of
Windows / Netware networks
- Pioneered internal Windows NT based Internet and intranet
sites with database applications, assignment schedules, human resources
information, internal newsletter and seminar / event listings
FIND/SVP
(GUIDELINE), New
York, N.Y. (1994 – 1995)
Internet Specialist / Network Administrator (Consulting Assignment)
- Initiated
integration of Internet strategies with business objectives for
knowledge services company providing a full suite of custom business
intelligence, advisory, and consulting solutions to financial services
companies
- Configured software and hardware environment to
provide connectivity for emerging Internet technologies
- Engineered 300 user,
2-file server LAN, to link users with network access to
applications.
NATIONAL
WESTMINSTER BANK USA / PLC, New York, N.Y.
(1989 – 1994)
Assistant Vice President
- Directed 4 city WAN with 6 file
servers, 350 PCs, 400+ users and LAN with 3 file servers, 125 PCs, 150+
users for financial services institution with offices in New York, New
Jersey and the United Kingdom.
- Organized
migration from DOS to Windows environment expanding system
capabilities
- Introduced centralized network
administration eliminating redundancies for multiple location WAN
- Created user training and support
group with increased productivity and decreased requests for support
Certifications
Project Management Professional (PMP),
ePhilanthropy Master Trainer (provisional), Certified Internet
Webmaster Associate, Microsoft Certified Systems Engineer (MCSE), Certified Public Accountant NY State
SKILLS
Constituent / Content
Management: Active, Convio, Drupal, Joomla, Kintera,
Raiser’s Edge, Salesforce, WordPress
Web Design / Analysis: Contribute, Dreamweaver, MS
IIS, Photoshop, WebTrends, WS FTP
Additional Skills: Data Integration, Quality
Assurance, Beta Testing, Debugging, Training
Education
MBA: Finance – Baruch College,
New
York, N.Y
BS: Accounting / Computer Science - Brooklyn College, Brooklyn, N.Y