Professional Experience - NONPROFIT

CROHN’S & COLITIS FOUNDATION, New York, NY (2005 – present)
Manager, Online Services

• Online Fundraising: Managed web based events and online forms generating over $12 million to date
• Online Communications / Marketing: Drove 55% increase in site traffic by leading multiple web site redesigns; Implemented multiple content management systems /trained staff in 40+ nationwide chapters
• Project Management: Architected ePhilanthropy campaign, managing migration of web sites / online initiatives to new platform; Rescued failing project to implement online research grant applications.
• Reporting : Created management dashboard allowing trend analysis of revenue and web statistics

NATIONAL FOUNDATION FOR TEACHING ENTREPRENEURSHIP, New York, NY (2004)
Project Manager (Consulting Assignment)

• Spearheaded Microsoft sponsored distance learning project targeting MS through HS students and teachers
• Directed marketing, technical and operational staff, consultants and developers
• Introduced product and program capabilities to regional and international staff
• Responded to challenge of managing a global team with weekly teleconferences and status reports
• Restructured user interface with improved usability, intuitiveness and functionality

CROSS-CULTURAL SOLUTIONS, New Rochelle, NY (2000 – 2003)
Director of IT and Internet Strategy 

• Directed Internet strategies and established internal systems credited with advancing organizational growth
• Stimulated revenue growth through project management of multiple web sites redesign
• Conceptualized and introduced new section of web site highlighting organization role in September 11th
• Delivered 100% increases in web driven information requests with search engine optimization strategies

Professional Affiliations

Association of Fundraising Professionals, Internet Strategy Forum, Network for Good,  Nonprofit Technology Network (NTEN), Not for Profit Webmaster Roundtable, Project Management Institute.

Public Speaking / Presentations

• ePhilanthropy for Nonprofit Organizations, Session Designer/Moderator, Jan. 2009, Foundation Center
• Selecting and Implementing Convio TeamRaiser, Panelist, 2008 Convio Summit
• Evaluating Content Management Systems , Session Designer, 2008 NTEN Annual Conference
• Teamwork for Online Campaigns , Panelist, 2008 NTEN Annual Conference
• Project Management for Nonprofits , Session Designer/Presenter, NTEN Webinar - Feb. 12, 2008
• Collaboration in Cross-Dept Web Projects , Facilitator, Managing Nonprofit Projects - Jan. 10, 2008
• Online Event Registration Tips / Tricks , Session Designer/Moderator, 2007 Annual NTEN Conference
• Selecting a CRM and CMS Tool , Panelist, 2007 Boston Nonprofit Technology Conference

Professional Experience - FOR PROFIT

INDEPENDENCE COMMUNITY BANK, Brooklyn, NY (1998 – 2000)
Network Manager

• Simultaneously managed technology solutions for Independence Community Foundation and Brooklyn Arts Council and provided third level technical user support for 350 user, multi-site network with 50+ servers.
• Revamped policies and procedures for back up and anti virus programs to protect network data
• Rolled out conversion to Windows NT platform with expanded network capabilities at 50+ locations
• Accelerated response to help desk calls and eliminated redundancies with database tracking

SYSTRON, New York, N.Y. (1996 – 1997)
Internet Manager / Network Engineer

• Provided second tier external and internal services for privately owned consulting firm
• Led planning, scheduling, installation and support of Windows / Netware networks
• Pioneered internal Windows NT based Internet and intranet sites with database applications, assignment schedules, human resources information, internal newsletter and seminar / event listings

FIND/SVP (GUIDELINE), New York, N.Y. (1994 – 1995)
Internet Specialist / Network Administrator (Consulting Assignment)

•  Initiated integration of Internet strategies with business objectives for knowledge services company providing a full suite of custom business intelligence, advisory, and consulting solutions to financial services companies 
• Configured software and hardware environment to provide connectivity for emerging Internet technologies
• Engineered 300 user, 2-file server LAN, to link users with network access to applications. 

NATIONAL WESTMINSTER BANK USA / PLC, New York, N.Y. (1989 – 1994)
Assistant Vice President

• Directed 4 city WAN with 6 file servers, 350 PCs, 400+ users and LAN with 3 file servers, 125 PCs, 150+ users for financial services institution with offices in New York, New Jersey and the United Kingdom.
• Organized migration from DOS to Windows environment expanding system capabilities
• Introduced centralized network administration eliminating redundancies for multiple location WAN
• Created user training and support group with increased productivity and decreased requests for support

Certifications

Project Management Professional (PMP), ePhilanthropy Master Trainer (provisional), Certified Internet Webmaster Associate, Microsoft Certified Systems Engineer (MCSE), Certified Public Accountant NY State

SKILLS

Constituent / Content Management: Active, Convio, Drupal, Joomla, Kintera, Raiser’s Edge, Salesforce, WordPress
Web Design / Analysis: Contribute, Dreamweaver, MS IIS, Photoshop, WebTrends, WS FTP
Additional Skills: Data Integration, Quality Assurance, Beta Testing, Debugging, Training

Education

MBA: Finance – Baruch College, New York, N.Y
BS: Accounting / Computer Science - Brooklyn College, Brooklyn, N.Y